Shaw Academy – Complaints, Scam, No Response

This complaint forum was set up in response to issues concerning Shaw Academy courses and customer service. If you have any problems or issues with Shaw Academy, or want to leave other feedback, please post a comment below.

Shaw Academy is an Ireland-based online education provider. Lerna has no association with it.

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Shaw Academy complaint

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Here is some advice provided in a comment by Lucy:

Hi guys,
They scammed my money also but I got a refund.
If you want your refund you need to emailed them everyday asking them to refund and threaten them to take fraud action against them. Every 24 hours leave a bad review on Trustpilot. If you use PayPal make sure you block further payments getting taken. Go to your account and under merchants remove SHAW ACADEMY.
I found an Instagram account under
-This page help me get my refund
There is also a website
I still don’t know how they are getting away with it guys. Sorry you have to experience this
Hope this helps

Complain forum now open again

324 Responses

  1. Joe
    | Reply

    Shaw academy is a complete scam. They say they will give you a 4 week free trail but they will charge you and take money from your account without any confirmation, notification or authorisation. I was not notified of this payment until I checked my bank statement. They charged me £44.66. You get constant emails and spammed texts. Once you email them asking for a refund they offer a longer free membership / account upgrade and other benefits just so you stay with them. Do not fall for this company. I told them I do not want any extra benefits or anything like that I simply just want a refund. I was not shown the confirmation page, they took money out of my account without my permission. They claim that you have bought a ‘toolkit’ from a pop up menu but many people have said that they have never pressed buy.

  2. All Creatures
    | Reply

    I cancelled before the trial ended. Still took money from my accounts for 2 months. Won’t answer the phone. Disappointed in no response.

  3. GP
    | Reply

    @Paul Kavanagh too late for your dedication in responding to these complaints.

    I had 3 unwanted sales calls yesterday (3rd September 2021) with super pushy sales people (been going on for months). Typically unaware I may have answered an international call as i have family overseas, but maybe im in a meeting, or in the middle of work.

    Dont know about scam. But their sign up is boiler room style. Constant calls, ignoring my insistence that im no longer interested. (From a query, months ago).

    – They keep asking why im no longer interested. I answer honestly “lack of time”. The second to last caller said “why did you sign up then?”… first time ive hung up on a caller this year.

    Its a cold calling operation style. No idea what the courses are like. But if they’re decent, why the need to deploy a team of under-average & belligerent telesales people?

    | Reply

    i have signed up for the one month free trial in which i have cancelled even before the month is finished. i was told via email the the cancellation was successful and now after a few months i realize that they are trying to withdraw money from my account

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