At Lerna Courses, we understand and respect the privacy of individuals and their rights to control their personal information. We collect and use your data to enhance our customer service by fulfilling your needs and expectations regarding our products.
We will be transparent about the manner in which we collect your information and our purpose for doing so.
We will be upfront with you about the type of personal information we possess and how we use it. We will make a diligent effort to ensure the accuracy of the information we collect and use, and if possible, allow you to view and correct it if necessary. If access is denied, we will explain the reason.
We take the security of your information seriously and only authorised personnel have access to it. If we need to transfer your personal information outside of Australia, we will take necessary measures to protect your privacy.
When we no longer need your information, we will properly de-identify or destroy it to protect your privacy.
In the event that you are dissatisfied with the way we have collected, used, or shared your information, we will conduct an investigation and address your complaint promptly.
Privacy and Website Use
Lerna Courses values the privacy of all users of our website. This privacy statement outlines the information we collect, how it is used, and the measures we take to protect it. It also addresses questions about providing personal information, usage of information by minors, and the ability to update personal information.
1. Information collection
We may collect personal information from you when you use our website or interact with us. The information we collect may include your name, email address, postal code, and other relevant information. We may also collect anonymous data about your website visit for statistical purposes, including your server address, date and time of visit, browser type, and previous and current sites visited.
2. Use of personal information
The personal information we collect is used to provide a customised experience on our website, respond to your inquiries, send information about Lerna Courses and its products that may be of interest to you, and communicate with you when necessary. We may also use your information to estimate our audience size and measure traffic patterns, or track visit volumes to linked sites.
Refer to our Cookies page for more information.
4. Under 18 years of age
If you are under 18 years of age, you need to obtain the permission of your parent or guardian before providing any personal information to us. Do not post your real name on any website, and never reveal private information online. If you win a contest that has a prize, your parent or guardian must mail us a signed note to the address listed in the contest rules, stating that it was okay for you to enter and that they will accept the prize on your behalf.
5. Modifying personal information
You have the right to change or modify your personal information. In some cases, our website provides the option to change or opt-out of receiving communications from us at the point where we collect your information. If you need to correct or update your information, please contact us.
6. Data security
Lerna Courses takes steps to ensure that your personal information is secure. Only authorised personnel are permitted to access or use it. If we need to send your personal information outside of Australia, we will take steps to protect your privacy. When we no longer use your information, we will de-identify it or destroy it properly.
If you are unhappy with the way we have collected, used, or shared your information, please let us know by emailing us at [email protected]. We will investigate and respond to your complaint.
8. Contact us
Course Enquiry Form Entries
When you submit a course enquiry form on our website, Lerna Courses performs the following actions.
One-time email with course information. We'll send you a single email containing information about the course, which may include a link to the course brochure in PDF form and a link to the course provider's website where you can find additional information. We will not contact you again unless you initiate further communication.
Course provider contact (in some cases). For selected course providers, Lerna Courses has a commercial agreement to pass on course enquiries as they are received. When you make an enquiry, we may forward the information from the form to the corresponding course provider. Our one-time email will notify you that the provider has received your enquiry as well.
Last updated: 16 October 2023