Privacy Policy

Lerna Courses respects your privacy and is committed to handling personal information in accordance with the Australian Privacy Principles. Our privacy policy explains how we collect, use, disclose and protect personal information when you visit our website, make an enquiry or use our services.

Individual career and education services are strictly confidential. Experience gained through our work helps us develop general advice without revealing information that could identify a client.

Lerna Courses is a division of Unicurve Pty Ltd (ABN 63 162 149 957). References to “we”, “us” and “our” in this policy mean Unicurve Pty Ltd operating as Lerna Courses.

Confidentiality of Individual Services

Our individual services include career advice, career coaching, career counselling and guidance on what to study. Enquiries, consultations, correspondence and personal information provided in connection with these services are treated as confidential.

We use information you share to understand your circumstances, communicate with you and provide the service you request. Access is limited to people and service providers who need the information to deliver or administer your service.

We do not disclose information from individual services for other purposes without your consent, unless disclosure is required by law. Consultation details are not passed to course providers or employers without your consent.

Experience informing general advice

We draw on our experience helping individuals to develop general advice, articles and educational resources. Any examples or insights are presented without names or other details that could identify an individual, either on their own or in combination with other available information.

Privacy, Website Use and Services

1. Information collection

We collect personal information you provide through course and service enquiry forms, consultations, email and other contact with us. Depending on your enquiry, the information may include your name, email address, phone number, postcode, course interests and other details you choose to provide.

For individual services, we may also collect information you provide about your education, employment history, career goals and personal circumstances relevant to the advice requested.

Our website may also collect technical and usage information, such as your IP address, browser type, pages viewed, referring website, and the date and time of your visit. Some of this information may identify you or your device and should not be assumed to be anonymous.

You can browse our course information without submitting an enquiry form. If you choose not to provide the details needed to answer an enquiry or deliver a service, we may be unable to fulfil your request.

2. Use and disclosure of personal information

We use personal information to respond to enquiries, send requested course information, provide individual services, manage business communications, and maintain and improve our website. Information from individual services is handled under our confidentiality commitments.

For selected courses, we may forward details submitted through a course enquiry form to the relevant course provider under a commercial agreement. Our course enquiry form section explains this process.

Service providers that support our website and communications may process information on our behalf for those purposes. We may also disclose information where required by law.

3. Cookies and website analytics

Cookies are small files stored on your computer or mobile device. Our website may use cookies and similar technologies to remember preferences, measure website traffic and support advertising activities.

You can manage or disable cookies through your browser settings, although some website features may be affected. Our Cookies page provides further information about cookies, analytics and advertising tools.

4. Visitors under 18

If you are under 18, please obtain permission from a parent or guardian before submitting personal information through our website.

5. Accessing and correcting personal information

You can request access to the personal information we hold about you or ask us to correct inaccurate or outdated details by contacting us.

We may need to verify your identity before processing a request. We will respond within a reasonable period and explain any refusal, including how you can raise a complaint.

6. Storage and security

Personal information may be held in website records, enquiry records, consultation records and email correspondence. We take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure.

Access is restricted to authorised personnel and service providers who need the information for the purposes described in this policy.

If personal information is transferred or disclosed outside Australia, we take reasonable steps to protect it in accordance with our privacy obligations.

When personal information is no longer needed for a permitted purpose, we take reasonable steps to destroy or de-identify it, unless retention is required by law.

7. Privacy complaints

If you have a complaint about how we have handled your personal information or the confidentiality of an individual service, email [email protected]. Please describe your concern and include contact details so we can respond.

We will investigate your complaint and explain the outcome and any action we propose to take. If we cannot resolve your concern, you can contact the Office of the Australian Information Commissioner for information about further complaint options.

8. Contact us

For questions about our privacy policy or the handling of your information, please contact us.

Course Enquiry Form Entries

When you submit a course enquiry form to request a brochure or information about a particular course, we use your details to send course information and, for selected courses, forward your enquiry to the relevant provider.

One email from Lerna Courses. We send a single email containing information about the course. Our email may include a PDF brochure link and a link to the course provider website. Lerna Courses will not contact you again about the enquiry unless you initiate further communication.

Follow-up from a course provider. For selected providers, Lerna Courses has a commercial agreement to pass on course enquiries as they are received. If we forward your form details to the relevant provider, our email will confirm that we have done so. A provider receiving your enquiry may contact you directly about the course.

Each course provider handles personal information under its own privacy policy. Requests to stop provider communications should be directed to that provider.

Confidential information provided through our individual career and education services is not included in a course provider referral without your consent.

Last updated: 13 October 2026