Title: Google IT Support Professional Certificate
Provider: Coursera
Campus location(s): Online
About
The Google IT Support Professional Certificate is an entry-level course to develop foundational IT skills. It prepares participants for entry-level IT roles. No prior degree or experience is required.
The program covers essential areas such as computer hardware, troubleshooting, customer service, networking, operating systems, and security. It's structured into five courses, each targeting specific competencies necessary for IT support roles.
Provider
Google developed this certificate. Leveraging decades of industry experience, Google aims to offer practical, skill-based education that meets the demands of the IT job market. The program is delivered through Coursera, ensuring broad accessibility and flexibility in learning.
Key Takeaways
- Foundational IT skills including hardware, software, and networking.
- Preparation for CompTIA A+ certification, enhancing job market readiness.
- Practical experience through interactive content and hands-on labs.
- Flexibility to learn at one's own pace with a subscription-based model.
- Access to Google’s Employer Consortium for potential job opportunities.
Course Structure
The curriculum is spread across five courses, each focusing on different pillars of IT support. The first course introduces the IT landscape, covering basics from binary systems to software installation. Subsequent courses cover networking, system administration, and IT infrastructure. The final course focuses on IT security.
Each course requires approximately 20-30 hours of commitment, summing up to over 100 hours of instruction and hands-on practice across the program. it requires a Coursera subscription, providing access to all course materials and interactive labs.
Completing the course entitles you to receive a professional certificate from Google. The certificate is recognized in the industry and can be added to your LinkedIn profile and resume.
Why This Course Is Worthwhile
The Google IT Support Professional Certificate is particularly beneficial for those looking to start a career in IT without prior experience or education in the field. It offers a good overview of IT essentials, combined with real-world application and career support.
Successfully completing the program not only imparts crucial IT skills but also connects learners with a network of employers, potentially enhancing career prospects.