lerna.courses (“Lerna”, “we”) complies with Australian Privacy Principles.
Lerna respects the rights of individuals to determine who they give personal information to and how this information is used. We collect and use your information in order to provide better customer service by striving to meet your needs and expectations about products.
We will be fair and open about the way we collect information about you and what we intend to do with the information.
We will be open with you about the kinds of personal information we hold and what we do with it. We will strive to ensure that information about you is accurate when we collect or use it. Wherever possible and appropriate, we will let you see the information we hold about you and correct it if it is wrong. If we do not grant you access to your personal information, we will tell you why.
We will keep your information secure. Only properly authorised people are permitted to see or use it. We will take steps to protect your privacy if we send personal information about you outside Australia.
When we no longer use your information, we will take care to properly de-identify it or destroy it.
If you are unhappy with the way we have collected, used or shared your information, we will investigate and respond to your complaint.
Privacy and Use of Website
Lerna has created this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering and dissemination practices for the Lerna website, and answers the following questions:
- What kind of information does Lerna collect?
- Do I have to provide personal information?
- How is my personal information used?
- What if I’m under 18 years of age?
- How can I alter my personal information?
1. What kind of information does Lerna collect?
When you look at Lerna’s website, our internet service provider may log the following information for statistical purposes:
- your server address
- the date and time of your visit
- the type of browser you are using
- the previous site you have visited
- the pages you accessed and the documents you downloaded.
Lerna provides facilities for the safe transmission of information across the Internet.
2. Do I have to provide personal information?
No. You can visit Lerna as a guest while remaining anonymous by not providing any personal information to us. Although, without this information, you may not be able to fully access all of the features and functionality of the site. However, our servers automatically collect some limited information about your visit that is not personally identifiable to you (see question 1).
3. How is my personal information used?
Lerna’s goal in collecting personal information is to provide you, the user, with a customised experience on our website. Our site uses various forms for gathering information when applicable. Course enquiry, registration, survey and scholarship competition forms all, to some extent, require input of personal information. These forms require users to give us contact information (like name and email address), possibly demographic information (like post code or age), and other applicable information. This information is used to contact the visitor when necessary, to send out information about Lerna or its products or website that may be of interest to you, and to respond to your queries.
We collect course enquiry information from students who are interested in studying with a university or other education provider. Relevant information is forwarded to the education provider in the manner indicated where the information is collected. High-level data (such as a student’s name and email) may also be made available to a university or college to which the student expresses an interest in taking an online course. For further details, see the “Course Enquiry Forms” section below.
We may use information to estimate the size of our audience and measure certain traffic patterns or to track visit volumes to linked sites.
If you ever receive a type of communication that you would not like to receive, you will have the option to unsubscribe from such communication.
4. What if I’m under 18?
Do not post your real name on this or any website, and never tell anyone online anything private about yourself.
If you win a contest that has a prize, your parent or guardian will have to mail us a signed note to the address listed in the rules for the contest that says it was OK for you to enter, and tells us they will accept the prize for you.
5. How can I alter my personal information?
In some cases, our website provides users the opportunity to change and modify information previously provided as well as opting-out of receiving communications from us at the point where we request information about the visitor. If you wish to correct any errors in the personal information Lerna holds about you, please contact us.
Course Enquiry Forms
When you request course details through a course enquiry form on this site, Lerna does the following:
(A) Send you a one-off email with course details
We will send you a single, one-off email with details about the course. The email may contain a PDF brochure. It will include a link to a page on the course provider’s website where you can read details about the course or, at least, navigate to a page or document where such details are provided.
We’ll never contact you again unless contact is initiated by you in some other way.
(B) In some cases, enable the course provider to contact you
For some course providers, Lerna has agreed to forward enquiries about their courses as we receive them. When you enquire about a course, we may send the details collected from the form to the relevant course provider. The one-off email we send will inform you that the provider has also received the enquiry.
Last updated: 20 October 2021